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Disclaimer & Safety Notice

Last updated: 20th September 2025

EchoNest provides AI-powered wellness support through chat, voice, journaling, and mood tracking. While we are committed to helping users improve their mental well-being, it is important to understand the limitations of our service.

1. Not a Licensed Therapist or Medical Provider

• EchoNest is an AI wellness tool, not a licensed therapist, psychiatrist, psychologist, or medical professional.
• We do not provide medical, clinical, or psychiatric diagnosis or treatment.
• Our service is designed for emotional support, reflection, and personal growth, not as a replacement for professional healthcare.

2. No Emergency or Crisis Support

• EchoNest must not be used in emergencies or crisis situations.
• If you are experiencing a mental health crisis, suicidal thoughts, or any life-threatening situation, you should immediately contact local emergency services.

Emergency Hotlines (Examples):

• UK: Call 999 or Samaritans at 116 123
• US: Call or text 988 (Suicide & Crisis Lifeline)
• EU: Call 112
• Other Regions: Please look up your local emergency and crisis hotlines.

3. Personal Responsibility

• You are responsible for your own health decisions.
• Any advice, insights, or suggestions provided by EchoNest should be considered general wellness support only.
• You should consult a licensed professional for any diagnosis, treatment, or medical concerns.

4. Accuracy & Limitations of AI

• While EchoNest is designed to provide empathetic, supportive conversations, it may occasionally provide responses that are incomplete, outdated, or not contextually accurate.
• You should not rely on EchoNest as your sole source of mental health care.

5. Use by Minors

• EchoNest is intended for users aged 16 and older.
• If you are under 18, parental or guardian consent may be required in some jurisdictions.

6. No Liability

By using EchoNest, you agree that:

• EchoNest and its affiliates are not liable for any harm, injury, or damages resulting from your use of the service.
• EchoNest is not responsible for actions you take (or don’t take) based on interactions with the platform.

7. Third-Party Links & Services

• EchoNest may reference external resources (e.g., hotlines, websites).
• We do not control and are not responsible for the content or services of third parties.

8. Acceptance of Disclaimer

By using EchoNest, you acknowledge and agree that you understand the above limitations and accept that EchoNest is a wellness support tool, not a replacement for professional therapy or medical care.